Monday Morning Customer Service

Monday Morning Leadership is David Cottrell's best - selling book . It offers unique encouragement and ... 9.95 Listen Up , Sales & Customer Service is written from the perspective of a customer who cares enough to tell you the truth .

Monday Morning Customer Service

Monday Morning Customer Service is a powerful story about how to develop and keep loyal customers. It is written from the perspective of a person recently promoted to director of customer service and his interaction with a successful mentor.

More Books:

Monday Morning Customer Service
Language: en
Pages: 118
Authors: David Reed, David Cottrell
Categories: Business & Economics
Type: BOOK - Published: 2004-02 - Publisher: CornerStone Leadership Inst

Monday Morning Customer Service is a powerful story about how to develop and keep loyal customers. It is written from the perspective of a person recently promoted to director of customer service and his interaction with a successful mentor.
Monday Morning Leadership
Language: en
Pages: 112
Authors: David Cottrell
Categories: Business & Economics
Type: BOOK - Published: 2002 - Publisher: CornerStone Leadership Inst

The best business books are brief, clear and pertinent. Monday Morning Leadership fits all of those requirements. You can read the whole book in a few minutes . . . and think about and apply what you learned for a lifetime. The format is around a man who's struggling as
Quality Customer Service Rekindling the Art of Service to Customers
Language: en
Pages: 160
Authors: Sharon L. Burton
Categories: Business & Economics
Type: BOOK - Published: 2007-06 - Publisher: Lulu.com

Quality Customer Service Rekindling the Art of Service provides reflective and easy to read narratives about customer service, via the lens of seven characters that individually represent different business types. The characters, Dollar, Stu, Meaty, Shopper, Peachie, Medic, and BATS, depict quality customer service for personal usage, businesses, educational institutions,
Serve Right
Language: en
Pages: 67
Authors: Steve Ventura
Categories: Customer relations
Type: BOOK - Published: 2009-11 - Publisher: The Walk The Talk Company

When you accepted employment with your organization, you took on a significant responsibility: taking care of the people who keep your business IN business - YOUR CUSTOMERS. No job is any more important than that ... no function is more closely linked to your organization's mission and its overall success.
The First Two Rules of Leadership
Language: en
Pages: 160
Authors: David Cottrell
Categories: Business & Economics
Type: BOOK - Published: 2016-07-07 - Publisher: John Wiley & Sons

How to achieve extraordinary results with class How can you improve your leadership results beginning right now? The First Two Rules of Leadership: Don't be Stupid, Don't be a Jerk provides a clear path to increased results and higher job satisfaction for the leader and the people he is leading.